SHIPPING POLICY

General Overview

This Shipping Policy outlines the official shipping processing rules, delivery timeframes, global distribution standards, and freight regulations for all orders placed on our website. This policy applies to all product categories sold on our platform, including ring phone cases, interchangeable phone rings, mobile phone tempered glass screen protectors, digital small accessories, and Apple wearable device accessories. All shipping terms are uniformly implemented for all global customers without domestic or international regional differentiation. By placing an order on our website, you acknowledge and agree to abide by the complete shipping regulations stated below.

Order Processing Time

All in-stock orders will be processed, inspected, packaged and dispatched within1 to 3 working days after successful payment confirmation. Our team conducts strict pre-shipment quality inspection for every product to ensure the items are intact, qualified and match the customer’s order information. Standard order processing is carried out on working days, excluding weekends and official public holidays. Orders submitted during non-working periods will be processed sequentially on the next working day.

Global Delivery Timeframe

We adopt a unified global logistics distribution standard for all regions worldwide. The standard delivery transit time for all orders is 6 to 12 working days. This delivery cycle is universally applicable to all global destinations with no separate or preferential shipping rules for any region. We do not provide expedited shipping services for any orders, and all customers will follow the unified standard delivery schedule.
Please note that the estimated delivery time is for reference only. The actual delivery progress may be affected by objective uncontrollable factors including logistics route adjustment, customs clearance inspection, regional transportation arrangement, peak shipping periods and extreme weather conditions. We will maintain real-time tracking of all order logistics statuses to ensure stable and smooth delivery.

Free Shipping Service

We provide 100% free shipping service for all products site-wide. There are no hidden fees, shipping surcharges, handling fees or minimum order requirements for any global order. All customers can enjoy zero-cost delivery services regardless of the order amount or delivery destination. The free shipping policy is permanently effective and covers all product lines of our digital accessories.

Shipping Coverage & Restrictions

Our logistics service covers most regions around the world, adhering to the unified 6-12 working days delivery standard. We strictly follow international logistics and customs regulations for cross-border distribution. For individual regions with special customs policies or transportation restrictions, we will conduct reasonable logistics scheduling to ensure the normal delivery of orders.
We do not support designated logistics carriers, fixed delivery routes or personalized shipping requirements. All orders will be automatically arranged by our official logistics system according to the destination region to ensure the most stable and efficient distribution solution.

Undeliverable & Abnormal Orders

In cases where orders cannot be delivered normally due to incorrect customer-provided delivery information, unreachable receiving address, long-term unclaimed packages, or personal reasons, we will follow up and assist in solving the problem, but we are not responsible for abnormal delivery delays or package losses caused by customer-side errors. For logistics abnormalities caused by platform or logistics provider faults, we will actively verify the situation and provide reasonable follow-up solutions in accordance with official service rules.

Shipping Related After-Sales Rules

All shipping-related after-sales issues are governed by our official Customer Service Policy and Refund Policy. Package damage, missing items or product quality problems caused by logistics transportation can apply for return and after-sales services within the valid 60-day return period. After confirming the relevant situation, we will complete the refund processing within 5 to 10 working days in accordance with standardized procedures.

Customer Support

If you have any inquiries about order processing status, logistics progress, shipping rules and other related questions, please contact our professional customer service team through the official Contact Us page of our website. All official contact channels and dedicated service email addresses are displayed on the Contact Us page, and we will provide timely and professional consultation and processing services for your shipping-related demands.

Policy Updates

We reserve the right to update and revise this Shipping Policy according to platform service upgrades, logistics system optimization and industry standard changes. The latest policy content will be officially published on our website and take effect immediately after publication. Your continued use of our website and continued purchase of our products constitute your recognition and acceptance of the latest shipping policy terms.

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